Introduction

This Privacy Policy explains how eyemazenart.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. We respect your privacy and are committed to protecting your Personal Information.

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. Disclosure for a business purpose: shared with our processor Shopify.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Source of collection: collected from you. Disclosure for a business purpose: shared with our processor Shopify.

Customer Support Information

Examples of Personal Information collected: name, email address, phone number, purchase history, and correspondence. Purpose of collection: to provide customer support. Source of collection: collected from you. Disclosure for a business purpose: shared with our processor Shopify and with our customer service platform, ZenDesk.

Children’s Privacy

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing of Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We use ZenDesk to provide customer support. You can read more about how ZenDesk uses your Personal Information here: https://www.zendesk.com/company/customers-partners/privacy-policy/. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We use Facebook Pixel to deliver targeted advertising on Facebook.

Cookies

We use cookies to maintain the functionality of our website, track user sessions, and personalize user experiences. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

Security

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable.

Your Rights

If you are a resident of the EEA, you have certain rights with respect to your personal information that we collect and process. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. The following rights are available to you:

The right to access the personal information we hold about you; The right to have your personal information corrected if it is inaccurate or incomplete; The right to have your personal information erased in certain circumstances; The right to restrict our processing of your personal information in certain circumstances; The right to object to our processing of your personal information in certain circumstances; The right to receive your personal information in a usable electronic format and transmit it to a third party (right to data portability); and The right to lodge a complaint with a supervisory authority.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

Updates to this Policy We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at eyemazenart@gmail.com.

Thank you for taking the time to review our privacy policy.