Eyemaze Privacy Policy
Effective Date: 12/2/2024

At Eyemaze, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, eyemazenart.com (the “Site”). By using the Site, you agree to the terms outlined below.

1. Introduction

Eyemaze is committed to safeguarding your personal information. This Privacy Policy explains the types of personal data we collect, how it is used, and your rights in relation to that data.

2. Collection of Personal Information

We collect the following types of Personal Information:

a. Device Information

• What We Collect: Web browser version, IP address, time zone, cookie data, pages viewed, search terms, and user interactions.
• Purpose: To ensure the Site loads correctly and analyze usage for optimization.
• How We Collect: Cookies, log files, web beacons, tags, and pixels.
• Disclosure: Shared with Shopify for analytics and operational purposes.

b. Order Information

• What We Collect: Name, billing/shipping address, payment details, email, phone number.
• Purpose: To process transactions, provide customer support, and manage fraud detection.
• How We Collect: Information provided during checkout or account setup.
• Disclosure: Shared with Shopify to process orders and payments.

c. Customer Support Information

• What We Collect: Name, email, phone, purchase history, and correspondence.
• Purpose: To provide effective customer service.
• How We Collect: Directly from you when you contact us.
• Disclosure: Shared with ZenDesk for support purposes.

3. Children’s Privacy

Our Site is not intended for individuals under 16. If you believe a child has provided us with Personal Information, please contact us at eyemazenart@gmail.com for deletion.

4. Sharing of Personal Information

We share your Personal Information with trusted third-party providers to facilitate services:

• Shopify: For powering our online store. Read their policy.
• ZenDesk: For customer support. Read their policy.
• Legal Compliance: To respond to subpoenas, enforce legal rights, or comply with regulatory obligations.

5. Behavioural Advertising

We use your data to personalize marketing efforts.

• Google Analytics: To understand user behavior. Opt-out here.
• Facebook Pixel: For targeted ads on Facebook.

You can manage advertising preferences through tools like the Digital Advertising Alliance’s Opt-Out Tool.

6. Cookies

Cookies are used to enhance your browsing experience by:

• Tracking sessions and user activity.
• Personalizing content.

You can control cookie settings via your browser. Note that disabling cookies may limit Site functionality.

7. Data Security

We use industry-standard measures to protect your data. However, no system is completely secure. By using the Site, you acknowledge and accept these risks.

8. Your Rights

If you are an EEA resident, you have the right to:

• Access your data.
• Correct inaccurate data.
• Request data deletion in certain circumstances.
• Restrict or object to data processing.
• Receive your data in a transferable format.
• Lodge complaints with supervisory authorities.

To exercise these rights, contact us at eyemazenart@gmail.com.

9. Updates to this Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page with the “Effective Date” updated accordingly. Continued use of the Site signifies your acceptance of these changes.

10. Contact Us

For questions or concerns about this Privacy Policy, email us at eyemazenart@gmail.com.