Shipping Policy
Shipping Locations and Timelines
We currently ship within the United States only. Orders are processed within 1–3 business days and shipped via standard shipping. Delivery typically takes 2–7 business days after processing, meaning your package will arrive in 3–10 business days.
Please note:
- Delivery times may vary depending on your location, weather conditions, postal carrier delays, or other unforeseen circumstances.
- High-demand seasons may result in additional delays.
If your package has not arrived within the estimated timeframe, please contact us at eyemazenart@gmail.com for assistance. We’re happy to provide a replacement or refund as needed.
Product-Specific Shipping Details
Metal Prints
- Delivered within 2–7 business days.
- If purchased alongside other products (e.g., paper prints, phone cases, or t-shirts), these items will ship separately.
Paper Prints
- Delivered within 2–7 business days.
- Shipped separately if purchased with t-shirts or metal prints.
T-Shirts
- Delivered within 2-7 business days.
- Shipped separately when combined with other product types.
Tracking Information
We’ll send tracking details as soon as your order ships. While we strive for punctuality, please understand that shipping delays may occur that are outside of our control. Thank you for your patience.
Lost or Delayed Packages
If your package is lost or returned to us, we’ll promptly issue a replacement or refund (if applicable). Please review our refund and return policy for more details, and reach out to eyemazenart@gmail.com for support.
Extended Delays
In rare cases, delivery may exceed our estimated times. Contact us immediately if this happens, and we’ll do everything in our power to resolve the situation.
We truly appreciate your understanding and support. If you have any questions about our shipping process, don’t hesitate to email us at eyemazenart@gmail.com.
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